Can you work alongside our current IT team?
Yes. We support co-managed environments or act as your full-service provider.
Managed IT Services for Seamless Business Operations
Proactive IT services that prevent downtime, enhance security, and scale with your business—customized for your unique goals.
No long term contracts
Experience unparalleled IT support designed specifically for your business needs.
100+ years Hands-On Experience
Experience unparalleled IT support designed specifically for your business needs.
100% Satisfaction Guarantee
Experience unparalleled IT support designed specifically for your business needs.
Available 24/7/365
Experience unparalleled IT support designed specifically for your business needs.
IT Challenges for Chicago Businesses
RIT Company helps Chicagoland businesses solve common IT challenges with secure, reliable solutions:
Explore How We've Helped Businesses Like Yours Thrive
Discover the tailored IT solutions that have helped other Chicagoland and Suburbs businesses streamline operations, enhance cybersecurity, and get back to focusing on growth. Don't wait until an issue arises — proactively secure your business today.
We understand small to mid businesses and they need their technology to work for them, not against them..."
Sid Rothenberg
President
Why Choose RIT for Managed IT Services?
Chicago businesses trust us for secure, proactive IT services that scale with growth:
More About Us-
Proactive Monitoring
We fix issues before they cause problems with continuous monitoring and alerts.
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Scalable & Cost-Effective
Flat-rate, flexible support that grows with your business and keeps IT costs predictable.
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Security & Backup
We defend against ransomware and secure your data with backups and recovery plans.
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Certified Experts
Our certified team combines technical expertise with business insight to support your goals.
Our clients trust us for exceptional IT support.
Google Reviews
4.6
RIT is always responsive to our needs no matter how small, big, or odd.
Each tech is an expert in their field with high levels of customer service allowing me to focus on my business.
Eugene
Director, Supply Chain
Unparalleled expertise, accessibility, and customer service
RIT responds to our pain points with unparalleled expertise, accessibility, and customer service. They provide cost-effective solutions and even address ongoing problematic issues at no additional cost. RIT is a smaller firm with all the capabilities of a larger firm, and they don't treat you as just another account. With RIT you get hands-on personal service by very capable techs who invest in understanding your company needs and internal workings.
Robert
President, Construction Industry
Response Time Exceeds Expectations!
The response time from Reliable Information Technology is over the top… when I go down, I need to be up and running fast. RIT always responds promptly and provides me with solutions, not excuses. Bigger firms I have worked with in the past forget who you are. Sid's team gives me personalized service that is vital to the success of our business. RIT Company understands the unique demands I have from a technology standpoint. It sets them apart from the rest. Please note, I am not a relative nor have I been paid to provide this feedback. I've been with them for about 15 years and believe that its people that make an organization successful. Reliable Information Technology has the type of people I want to be my partners!
Thomas
Printing Industry
RIT Never Leaves us Hanging
The biggest benefit of moving our company to RIT has been their availability. All their employees are very friendly and accommodating to our needs. They put in the extra effort to make us understand what they are doing and why they are doing it, with the end goal of less interruptions to our business. RIT will not let you down - they work on a problem until it is fixed and I never have to worry if they forgot about me.
Susan
Controller, Auto Industry
Operable Computer Network with Minimal Down Time
I know when I contact Reliable Information Technology that my problems/concerns will be addressed promptly. They know that my calls are usually of an urgent nature and that my business is dependent on a safe, operable computer network with minimal down time. While I have had little experience with other IT firms to compare RIT against, I can't imagine any other firm caring more about me and our business.
Dan
Pest Management
Reliable Information Technology Allows Us To Focus On What We Do Best
Although we are a technology company, we specialize in accounting software - not hardware and networking. We can waste a lot of time working on computers in areas that are not our expertise. Using Reliable Information Technology allows us to work on what we know best, and have a cost-effective answer to our miscellaneous computer issues. We appreciate their flexibility in letting us do what we can. They do want we either cannot do, or simply do not have the time to do. Try Reliable Information Technology. We have, and we are glad we did.
Michael
Accounting Software
Provides Peace of Mind That Our Technology is Sound!
Having a trusted partner who provides honest feedback gives us peace of mind that our technology is sound. With Reliable Information Technology we have a reliable vendor we can turn to anytime for support, on projects both big and small. I know that they will guide us to the best solution and are even willing to let us know if some tasks would be better-suited for another vendor. They give sound technical advice at a reasonable cost. Technology is crucial to every business, and having a trusted partner is the key to success. I know I can turn to RIT for anything at pretty much any hour, and they will respond quickly with honest and dependable feedback.
Larry
Non-Profit
Quick and Efficient Response
Reliable Information Technology has always responded quickly and efficiently whenever I have had a computer emergency. Some of the biggest benefits they provide are the response time and the fact that all available options are discussed when resolving a problem or performing an upgrade. If you are looking for a reliable computer company, I would suggest that you call Reliable Information Technology.
David
Attorney, Legal Industry
RIT, with its highly skilled staff, has been a great fit for our small business.
They really care about their clients and go above and beyond to understand our business needs. The help desk is prompt in responding to any issues we encounter, and all of the people there are professional and knowledgeable. They are also very nice! Their reasonable monthly fee is worth every penny. I feel we are valued as a client and I trust Greg, Eaton, and the whole staff with our IT needs.
Elizabeth
Vice President of Operations, Insurance Agency
I can focus on growing my business again
RIT is a very resourceful and detail oriented solution for our business. We used to maintain our own systems, from the workstation level all the way through the network. Sid and his team were able to provide me solutions catered to fit my exact needs, which allowed me to focus on growing my business once again
Paul
Manufacturing
Our System is Much More Reliable
The biggest difference for us has been getting rid of the microwave internet access that had been bogging down our business. Our system is much more reliable now, and RIT had the connections to make this happen. After having the same IT person for over 20 years, I was very nervous about switching over and how it would affect us. Thanks to Sid and his team we didn't skip a beat, and many of our processes have even improved. If you're on the fence, go with RIT!
Jim
President, Plant Nursery
Are you ready for better IT support?
Are you struggling with your current IT support? Let us help you enhance your productivity and security with our expert services.
Managed IT Services FAQs
Answers to common questions about Managed IT Services.
Still have questions? Contact usHow do you handle cybersecurity?
Our multi-layered stack includes antivirus, firewalls, endpoint protection, phishing defense, and compliance frameworks.
Are your services scalable?
Absolutely. Our offerings grow with your business and adapt to changing demands, from small teams to larger-scale enterprise rollouts.
How fast is your support?
Typical response time for critical tickets is under 30 minutes, with guaranteed SLAs.
What’s coming next for managed IT providers?
Just like many managed IT providers on the cutting edge of the industry, RIT is committed to leading the pack: through integration of AI automation tools, expansive compliance-centric offering, support for hybrid and remote teams, and a shift towards comprehensive vendor solutions and security-first frameworks.
With these tools and a keen eye towards the future, RIT knows what the next great tool MSPs are using will be. We're probably already using it.