Managed Network Security Services

24/7 monitoring across 1,000+ endpoints. SonicWall firewalls, Zero Trust access, and EDR/XDR protection - backed by a 99.9% uptime SLA with no long-term contracts.

Microsoft Certification
CompTIA Certification

What is managed network security?

Managed network security is the practice of outsourcing firewall management, intrusion prevention, access control, traffic monitoring, and threat response to a dedicated managed service provider (MSP). Instead of relying on a single appliance or a set-and-forget configuration, managed network security layers multiple defense technologies - firewalls, endpoint detection and response (EDR/XDR), Zero Trust network access, and identity-based controls - under continuous 24/7 monitoring.

The approach addresses a structural gap in most small and mid-sized businesses: network infrastructure requires constant tuning, firmware updates, rule-set reviews, and log analysis that internal teams rarely have the bandwidth to maintain. A misconfigured firewall rule or an expired SSL inspection certificate can silently expose an entire network for weeks. Managed network security eliminates that gap by assigning dedicated engineers who monitor, patch, and adjust configurations as the threat landscape shifts.

Managed network security differs from basic firewall installation in scope and accountability. A managed engagement includes intrusion prevention system (IPS) tuning, application-layer filtering, DNS-level threat blocking, network segmentation enforcement, compliance alignment to frameworks like HIPAA and PCI-DSS, and defined service-level agreements - RIT maintains a 99.9% uptime SLA with under-15-minute incident response across approximately 1,000 managed endpoints. The model suits businesses that need enterprise-grade protection without funding a full-time security operations center.

No long term contracts

Experience unparalleled IT support designed specifically for your business needs.

100+ years Hands-On Experience

Experience unparalleled IT support designed specifically for your business needs.

100% Satisfaction Guarantee

Experience unparalleled IT support designed specifically for your business needs.

Available 24/7/365

Experience unparalleled IT support designed specifically for your business needs.

Industries we protect with managed network security

Network security requirements vary by industry. These are the verticals we protect most often:

Industries we protect with managed network security

Network security services built for managed protection

The Cyber Security Crisis - Free Report
Free Report

Explore How We've Helped Businesses Like Yours Thrive

Discover the tailored IT solutions that have helped other Chicagoland and Suburbs businesses streamline operations, enhance cybersecurity, and get back to focusing on growth. Don't wait until an issue arises - proactively secure your business today.

We understand small to mid businesses and they need their technology to work for them, not against them..."

Sid Rothenberg

Sid Rothenberg

President

How our managed network security works

01

Network Security Assessment

The engagement begins with a comprehensive network security assessment: firewall audit, open-port scan, access control review, endpoint inventory via NinjaOne, and compliance gap analysis against applicable frameworks (HIPAA, PCI-DSS, FTC Safeguards). The assessment establishes a documented baseline of the current security posture.

02

Architecture & Segmentation Design

The design phase maps network segmentation, VLAN structure, firewall rule sets, and access policies to business requirements. SonicWall appliance placement, Cytracom ControlOne Zero Trust policies, and Entra ID Conditional Access configurations are planned before deployment - eliminating the security gaps that come from ad-hoc implementations.

03

Deployment & Hardening

Deployment installs and configures SonicWall firewalls with IPS enabled, Bitdefender GravityZone across all endpoints, Cytracom ControlOne for remote access, and MFA through Microsoft Entra ID. Every device receives the NinjaOne RMM agent for continuous monitoring. Default-deny firewall policies replace permissive legacy configurations.

04

24/7 Monitoring & Threat Response

Continuous monitoring correlates SonicWall IPS alerts, Bitdefender EDR/XDR detections, and NinjaOne system health data. Critical alerts - active intrusions, ransomware indicators, authentication anomalies - trigger engineer response within the under-15-minute SLA. Bitdefender's MDR layer provides 24/7 analyst-led threat hunting.

05

Ongoing Management & Patching

Proactive management covers SonicWall firmware updates, firewall rule-set optimization, endpoint patching through NinjaOne, and Entra ID policy adjustments. Automated patch deployment closes vulnerability windows across the fleet. Configuration changes follow documented change-management procedures with rollback capability.

06

Reporting & Quarterly Reviews

Monthly security reports detail blocked threats, IPS events, patch compliance rates, and incident summaries. Quarterly business reviews translate technical metrics into actionable recommendations: upcoming hardware refreshes, compliance readiness updates, and budget planning for the next security cycle.

Platforms and tools powering your network security

Category Platforms
Firewalls & IPS SonicWall (stateful inspection, DPI, IPS, application control, content filtering)
Endpoint security Bitdefender GravityZone (NGAV, EDR/XDR, MDR)
Zero Trust access Cytracom ControlOne (identity-verified, device-compliant connections)
Identity & access Microsoft Entra ID (formerly Azure AD), Conditional Access, MFA
Device management Microsoft Intune, NinjaOne MDM (Apple, Android)
RMM & patching NinjaOne (monitoring, automated patching, scripting, asset tracking)
Backup & recovery NinjaOne Backup, N-able Cove Data Protection (immutable Fortified Copies), Veeam
Productivity Microsoft 365 (Exchange, SharePoint, OneDrive, Teams)
Operating systems Windows 10/11, Windows Server 2016-2025, macOS
Mobile platforms iOS, iPadOS, Android

Why growing businesses choose RIT for managed network security

A defense-in-depth stack eliminates single points of failure

Layered network security combines SonicWall firewalls with IPS, Bitdefender GravityZone EDR/XDR with MDR, Cytracom ControlOne Zero Trust access, and Microsoft Entra ID Conditional Access - each layer addressing a different attack vector. A single compromised component cannot bypass the remaining defenses. This architecture protects approximately 1,000 endpoints across 80+ client environments.

Under-15-minute response contains threats before they spread

Security incidents escalate by the minute - a ransomware payload can encrypt an entire network segment in under 45 minutes. The under-15-minute average response SLA ensures a certified engineer engages with critical alerts before lateral movement gains traction. Bitdefender's MDR layer adds 24/7 analyst-led containment on top of automated detection.

Compliance-aligned configurations reduce audit exposure

Network segmentation, access controls, encryption, and audit logging are configured to align with HIPAA, PCI-DSS, and FTC Safeguards requirements from day one. Quarterly security reviews identify drift before auditors flag it. Documentation and evidence packages support audit readiness without last-minute scrambling.

Month-to-month agreements replace long-term lock-ins

Month-to-month service agreements mean retention is earned through measurable performance - 99.9% uptime SLA, documented response times, patch compliance rates, and monthly security reporting. Businesses are not penalized for leaving; the incentive structure rewards consistent results over contract enforcement.

Microsoft and CompTIA-certified engineers manage every layer

Certified engineers operate SonicWall, Bitdefender GravityZone, Cytracom ControlOne, NinjaOne, and Microsoft Entra ID daily - not as occasional projects but as managed platforms with established runbooks, automation, and escalation paths. The tooling is enterprise-grade; the service model is built for growing businesses with 10 to 500 employees.

What clients say about our network security

Google Reviews

4.6
See all reviews (34)

RIT is always responsive to our needs no matter how small, big, or odd.

Each tech is an expert in their field with high levels of customer service allowing me to focus on my business.

Eugene
Eugene
Director, Supply Chain

Unparalleled expertise, accessibility, and customer service

RIT responds to our pain points with unparalleled expertise, accessibility, and customer service. They provide cost-effective solutions and even address ongoing problematic issues at no additional cost. RIT is a smaller firm with all the capabilities of a larger firm, and they don't treat you as just another account. With RIT you get hands-on personal service by very capable techs who invest in understanding your company needs and internal workings.

Robert
Robert
President, Construction Industry

Response Time Exceeds Expectations!

The response time from Reliable Information Technology is over the top… when I go down, I need to be up and running fast. RIT always responds promptly and provides me with solutions, not excuses. Bigger firms I have worked with in the past forget who you are. Sid's team gives me personalized service that is vital to the success of our business. RIT Company understands the unique demands I have from a technology standpoint. It sets them apart from the rest. Please note, I am not a relative nor have I been paid to provide this feedback. I've been with them for about 15 years and believe that its people that make an organization successful. Reliable Information Technology has the type of people I want to be my partners!

Thomas
Thomas
Printing Industry

RIT Never Leaves us Hanging

The biggest benefit of moving our company to RIT has been their availability. All their employees are very friendly and accommodating to our needs. They put in the extra effort to make us understand what they are doing and why they are doing it, with the end goal of less interruptions to our business. RIT will not let you down - they work on a problem until it is fixed and I never have to worry if they forgot about me.

Susan
Susan
Controller, Auto Industry

Operable Computer Network with Minimal Down Time

I know when I contact Reliable Information Technology that my problems/concerns will be addressed promptly. They know that my calls are usually of an urgent nature and that my business is dependent on a safe, operable computer network with minimal down time. While I have had little experience with other IT firms to compare RIT against, I can't imagine any other firm caring more about me and our business.

Dan
Dan
Pest Management

Reliable Information Technology Allows Us To Focus On What We Do Best

Although we are a technology company, we specialize in accounting software - not hardware and networking. We can waste a lot of time working on computers in areas that are not our expertise. Using Reliable Information Technology allows us to work on what we know best, and have a cost-effective answer to our miscellaneous computer issues. We appreciate their flexibility in letting us do what we can. They do want we either cannot do, or simply do not have the time to do. Try Reliable Information Technology. We have, and we are glad we did.

Michael
Michael
Accounting Software

Provides Peace of Mind That Our Technology is Sound!

Having a trusted partner who provides honest feedback gives us peace of mind that our technology is sound. With Reliable Information Technology we have a reliable vendor we can turn to anytime for support, on projects both big and small. I know that they will guide us to the best solution and are even willing to let us know if some tasks would be better-suited for another vendor. They give sound technical advice at a reasonable cost. Technology is crucial to every business, and having a trusted partner is the key to success. I know I can turn to RIT for anything at pretty much any hour, and they will respond quickly with honest and dependable feedback.

Larry
Larry
Non-Profit

Quick and Efficient Response

Reliable Information Technology has always responded quickly and efficiently whenever I have had a computer emergency. Some of the biggest benefits they provide are the response time and the fact that all available options are discussed when resolving a problem or performing an upgrade. If you are looking for a reliable computer company, I would suggest that you call Reliable Information Technology.

David
David
Attorney, Legal Industry

RIT, with its highly skilled staff, has been a great fit for our small business.

They really care about their clients and go above and beyond to understand our business needs. The help desk is prompt in responding to any issues we encounter, and all of the people there are professional and knowledgeable. They are also very nice! Their reasonable monthly fee is worth every penny. I feel we are valued as a client and I trust Greg, Eaton, and the whole staff with our IT needs.

Elizabeth
Elizabeth
Vice President of Operations, Insurance Agency

I can focus on growing my business again

RIT is a very resourceful and detail oriented solution for our business. We used to maintain our own systems, from the workstation level all the way through the network. Sid and his team were able to provide me solutions catered to fit my exact needs, which allowed me to focus on growing my business once again

Paul
Paul
Manufacturing

Our System is Much More Reliable

The biggest difference for us has been getting rid of the microwave internet access that had been bogging down our business. Our system is much more reliable now, and RIT had the connections to make this happen. ​After having the same IT person for over 20 years, I was very nervous about switching over and how it would affect us. Thanks to Sid and his team we didn't skip a beat, and many of our processes have even improved. If you're on the fence, go with RIT!

Jim
Jim
President, Plant Nursery

Ready to secure your network with managed protection?

Managed network security replaces reactive break-fix responses with proactive defense: SonicWall firewalls with IPS, Bitdefender EDR/XDR with 24/7 MDR, Cytracom Zero Trust access, and Microsoft Entra ID Conditional Access - monitored continuously across approximately 1,000 endpoints. The 99.9% uptime SLA, under-15-minute incident response, and month-to-month agreements mean the service earns retention through performance, not contracts.

Frequently asked questions about managed network security

Answers to common managed network security questions.

Still have questions? Contact us
What are managed network security services?

Managed network security services outsource firewall management, intrusion prevention, access control, threat monitoring, and incident response to a dedicated MSP. RIT's managed model covers SonicWall firewall administration, Bitdefender EDR/XDR, Cytracom Zero Trust access, and 24/7 monitoring across approximately 1,000 endpoints - delivering enterprise-grade protection under a predictable monthly fee.

What is the difference between network security and cybersecurity?

Network security focuses on protecting infrastructure - firewalls, switches, access points, traffic flow, and network segmentation. Cybersecurity is broader, encompassing endpoint protection, email security, identity management, data encryption, and compliance. RIT delivers both: SonicWall for network defense, Bitdefender for endpoint security, and Entra ID for identity - a unified stack rather than siloed solutions.

How does a managed firewall service work?

A managed firewall service places a SonicWall next-generation firewall at the network perimeter with ongoing configuration, firmware patching, IPS tuning, and rule-set optimization handled by RIT's certified engineers. Monthly reports track blocked intrusions, policy changes, and bandwidth utilization. The managed model eliminates the security drift that occurs when firewalls are installed and then neglected.

What is Zero Trust network access, and does RIT implement it?

Zero Trust network access (ZTNA) eliminates implicit trust by verifying identity, device health, and access context for every connection request. RIT implements ZTNA through Cytracom ControlOne integrated with Microsoft Entra ID - replacing traditional VPN tunnels with application-level access that grants only the minimum permissions required. Compromised credentials alone cannot traverse the network.

How quickly does RIT respond to network security incidents?

The average incident response time sits under 15 minutes. Critical alerts - active intrusions, ransomware indicators, unauthorized access attempts - trigger immediate engineer escalation. Bitdefender's MDR layer provides additional 24/7 analyst-led threat hunting and containment on top of automated detection.

What compliance frameworks does network security support?

RIT configures network security controls to align with HIPAA (healthcare), PCI-DSS (payment card handling), and FTC Safeguards (financial services). Compliance alignment includes network segmentation, access logging, encryption, firewall rule documentation, and quarterly security reviews. Assessment findings and evidence packages support audit readiness.

What is network segmentation, and why does it matter?

Network segmentation divides a flat network into isolated zones using VLANs and firewall rules - separating guest Wi-Fi from production systems, IoT devices from workstations, and sensitive data from general traffic. A breach in one segment cannot spread laterally to others. Segmentation is a foundational requirement under PCI-DSS, HIPAA, and most cyber insurance policies.

What network security tools does RIT use?

The managed stack includes SonicWall firewalls (IPS, application control, content filtering), Bitdefender GravityZone (NGAV, EDR/XDR, MDR), Cytracom ControlOne (Zero Trust access), Microsoft Entra ID with Conditional Access and MFA, NinjaOne (RMM, patching, monitoring), and N-able Cove Data Protection for immutable backup.

How does network security monitoring detect threats in real time?

Real-time monitoring correlates events from SonicWall IPS logs, Bitdefender EDR/XDR telemetry, and NinjaOne RMM alerts. The system flags anomalies - unusual outbound connections, after-hours authentication attempts, traffic spikes indicating exfiltration - and escalates critical detections to engineers. Bitdefender MDR adds human-led threat hunting on top of automated analysis.

Does RIT require long-term contracts for network security?

No. RIT operates on month-to-month agreements. The 99.9% uptime SLA, monthly security reports, documented response times, and patch compliance metrics are designed to earn retention through measurable performance - not contract penalties. Businesses can scale services up or down without lock-in obligations.

How does managed network security protect remote workers?

Remote workers connect through Cytracom ControlOne Zero Trust access, which verifies identity and device compliance before granting application-level access - no full network VPN tunnels. Microsoft Entra ID enforces MFA and Conditional Access policies regardless of location. Bitdefender GravityZone protects remote endpoints with the same EDR/XDR coverage as on-premise devices.

What is an intrusion prevention system (IPS)?

An intrusion prevention system inspects network traffic in real time, comparing packet signatures and behavioral patterns against threat intelligence feeds to block exploits, brute-force attempts, and protocol anomalies. SonicWall's IPS layer operates inline at the network perimeter, stopping malicious traffic before it reaches internal systems - unlike intrusion detection systems (IDS), which only alert after the fact.

How often should network security be reviewed and updated?

Network security requires continuous monitoring supplemented by scheduled reviews. RIT performs ongoing SonicWall firmware updates, Bitdefender signature deployments, and NinjaOne patch cycles. Quarterly business reviews assess firewall rule-set drift, access control changes, compliance alignment, and emerging threat trends - translating findings into prioritized action items.

What happens during a network security breach?

Critical incidents trigger immediate escalation with under-15-minute engineer response. Bitdefender EDR/XDR automated playbooks isolate compromised endpoints within seconds. The incident response workflow includes threat containment, forensic analysis, affected-system recovery, and post-incident documentation. Backup recovery through N-able Cove (immutable Fortified Copies) or Veeam restores data if ransomware encrypts production systems.

How much does managed network security cost?

Pricing is structured as a fixed monthly fee based on the number of endpoints, network complexity, and services included - not hourly billing or per-incident charges. The managed model aligns RIT's incentive with prevention: fewer incidents mean lower operational cost for both parties. A 15-minute discovery call establishes scope and provides a custom quote.

Related services that strengthen your network security

Network security is one layer of a connected stack - compliance, backup, endpoint protection, and broader IT operations all reinforce it.

Chicago-based team delivering network security nationwide

RIT Company operates from 240 E Lake St, Addison, IL. Local clients benefit from on-site firewall installations, network assessments, and infrastructure upgrades when remote configuration is insufficient.

Managed network security extends beyond Chicagoland. The same SonicWall firewall management, Bitdefender EDR/XDR monitoring, Cytracom Zero Trust enforcement, and 24/7 incident response that protect local businesses operate identically for distributed teams and remote offices nationwide. A Chicago-based engineering team with under-15-minute response times does not require the protected network to be in Chicago.

Chicago suburbs we serve on-site

  • Addison
  • Arlington Heights
  • Bloomingdale
  • Downers Grove
  • Elk Grove Village
  • Elmhurst
  • Hoffman Estates
  • Lombard
  • Oak Brook
  • Schaumburg
  • Wheaton
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