DNS Filtering & Content Filtering Services for Business

Managed DNS security and web filtering through SonicWall and Cytracom ControlOne - protecting 1,000+ endpoints across 80+ organizations with 99.9% uptime SLA.

Microsoft Certification
CompTIA Certification

What is DNS filtering and content filtering?

DNS filtering blocks access to dangerous or unwanted websites at the domain name system level - before a connection is ever established. When an employee clicks a phishing link or types a known-malicious URL, the DNS filter intercepts the request and returns a block page instead of loading the threat. Content filtering extends that protection by categorizing web traffic in real time - restricting access to specific site categories (gambling, adult content, file-sharing) based on role, department, or company policy.

Together, DNS filtering and content filtering form the first layer of a secure web gateway - the enforcement point between internal users and the open internet. SonicWall firewalls handle content filtering, application control, and intrusion prevention at the network perimeter. Cytracom ControlOne adds DNS-layer filtering with Zero Trust network access, verifying device identity and user context before allowing any connection. Bitdefender GravityZone provides a third layer at the endpoint, blocking web-borne threats that bypass network controls - including encrypted payloads and zero-day phishing URLs.

The distinction between DNS filtering and traditional URL blacklists matters: blacklists are static and reactive, while DNS filtering leverages real-time threat intelligence feeds that update continuously. A managed DNS filtering service like the one RIT delivers across 1,000+ endpoints handles policy creation, exception management, threat feed updates, and incident response - removing the operational burden from internal IT teams. For businesses without a dedicated security operations center, managed DNS security and content filtering close the gap between enterprise-grade protection and small-to-midsize budgets. The current first-contact resolution rate on browsing policy and web security issues sits between 70% and 80%.

No long term contracts

Experience unparalleled IT support designed specifically for your business needs.

100+ years Hands-On Experience

Experience unparalleled IT support designed specifically for your business needs.

100% Satisfaction Guarantee

Experience unparalleled IT support designed specifically for your business needs.

Available 24/7/365

Experience unparalleled IT support designed specifically for your business needs.

Industries protected by managed DNS filtering

Browsing risks and compliance requirements vary by industry. These are the verticals we protect most often:

Industries protected by managed DNS filtering

DNS security and web filtering services built for business

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Explore How We've Helped Businesses Like Yours Thrive

Discover the tailored IT solutions that have helped other Chicagoland and Suburbs businesses streamline operations, enhance cybersecurity, and get back to focusing on growth. Don't wait until an issue arises - proactively secure your business today.

We understand small to mid businesses and they need their technology to work for them, not against them..."

Sid Rothenberg

Sid Rothenberg

President

How managed DNS filtering and content filtering works

01

Network & Endpoint Assessment

The engagement starts with a full environment scan - NinjaOne catalogs every device, SonicWall maps current firewall rules, and Cytracom ControlOne evaluates existing DNS configurations. The assessment identifies unprotected endpoints, misconfigured filtering rules, and unmanaged remote devices that fall outside current security controls.

02

Policy Design & Configuration

RIT engineers build DNS filtering and content filtering policies tailored to the organization's industry, compliance requirements, and operational needs. SonicWall content filtering categories, Cytracom DNS block lists, and Microsoft Intune device restrictions are configured per department and role - not as a one-size-fits-all template.

03

Deployment Across All Endpoints

Policies deploy across the full endpoint fleet - on-site workstations, remote laptops, and mobile devices. SonicWall enforces at the network perimeter, Cytracom ControlOne extends DNS protection to off-network devices, and Bitdefender GravityZone activates endpoint-level web threat blocking. Deployment typically completes within 5 business days for organizations under 100 endpoints.

04

Testing & Exception Tuning

A 2-week tuning period follows deployment. RIT monitors for false positives - legitimate business sites incorrectly blocked - and adjusts category overrides and DNS allow-lists. Employees report issues through the live help desk (under 15-minute response), and engineers resolve exceptions without disrupting security posture.

05

Continuous Monitoring & Threat Response

NinjaOne aggregates alerts from SonicWall, Cytracom ControlOne, and Bitdefender into a single monitoring dashboard. Blocked threat volumes, policy violations, and bandwidth anomalies trigger automated alerts. RIT engineers investigate and respond to escalations - identifying targeted phishing campaigns, compromised credentials, or shadow IT activity.

06

Monthly Reporting & Policy Review

Monthly reports summarize blocked threats by category, top policy violations, bandwidth trends, and security posture changes. RIT reviews findings with each client and recommends policy adjustments - adding newly identified threat categories, modifying access rules for new departments, or tightening controls based on incident patterns.

Platforms powering DNS filtering and content filtering

Platform Role in DNS Filtering & Content Filtering
SonicWall Firewalls Network-perimeter content filtering, application control, intrusion prevention (IPS), SSL/TLS deep packet inspection, bandwidth management, and threat feed enforcement. Primary hardware layer for all on-site web filtering.
Cytracom ControlOne Cloud-delivered DNS filtering with Zero Trust network access. Extends DNS security to remote and mobile devices outside the office firewall. Verifies device posture and user identity before allowing connections.
Bitdefender GravityZone Endpoint-level web threat protection - blocks phishing URLs, malicious downloads, and zero-day web threats directly on the device. NGAV, EDR/XDR, and MDR provide layered detection beyond network-level filtering.
NinjaOne Centralized monitoring, alerting, and reporting across all web security layers. Aggregates SonicWall, Cytracom, and Bitdefender data into a single dashboard. Automates policy deployment and compliance tracking.
Microsoft Entra ID Identity-based Conditional Access policies enforce MFA and device compliance before granting access to corporate resources. Integrates with Cytracom ControlOne for Zero Trust identity verification.
Microsoft Intune Device-level browsing policy enforcement - restricts browser configurations, blocks unapproved applications, and enforces compliance baselines on both company-owned and BYOD devices.

Why growing businesses choose RIT for DNS security

Triple-Layer DNS and Web Filtering Architecture

Most providers deploy a single filtering tool and call it done. RIT's architecture stacks SonicWall content filtering at the network perimeter, Cytracom ControlOne DNS filtering in the cloud, and Bitdefender GravityZone web protection at the endpoint - three independent detection engines that a phishing URL or malicious domain must evade simultaneously to reach a user.

Protection That Follows Remote Workers

Office-only filtering leaves remote employees unprotected the moment they leave the building. Cytracom ControlOne's cloud-delivered DNS security and Bitdefender's endpoint web protection travel with every managed device - enforcing the same browsing policies on a home network in Schaumburg, a hotel in Denver, or a coffee shop in Dallas.

Under 15-Minute Live Engineer Response

Browsing policy changes, false-positive escalations, and threat investigations reach a certified engineer in under 15 minutes - no phone trees, no chatbots, no ticket queues. The current first-contact resolution rate runs between 70% and 80%, meaning most issues resolve in a single interaction.

Month-to-Month Managed Service - No Contracts

Every DNS filtering and content filtering engagement operates month-to-month with no long-term commitment. 80+ businesses across 1,000+ endpoints continue the service because the protection works - not because a contract obligates them. Cancellation requires 30 days' notice, not a legal negotiation.

Microsoft + CompTIA Certified Engineering Team

Microsoft and CompTIA certifications validate the engineering team's expertise across Entra ID Conditional Access, Intune device management, SonicWall firewall administration, and endpoint security platforms. Certified engineers design, deploy, and maintain every filtering policy - no outsourced help desks, no unvetted subcontractors.

Trusted by businesses that depend on secure, reliable networks

Google Reviews

4.6
See all reviews (34)

RIT is always responsive to our needs no matter how small, big, or odd.

Each tech is an expert in their field with high levels of customer service allowing me to focus on my business.

Eugene
Eugene
Director, Supply Chain

Unparalleled expertise, accessibility, and customer service

RIT responds to our pain points with unparalleled expertise, accessibility, and customer service. They provide cost-effective solutions and even address ongoing problematic issues at no additional cost. RIT is a smaller firm with all the capabilities of a larger firm, and they don't treat you as just another account. With RIT you get hands-on personal service by very capable techs who invest in understanding your company needs and internal workings.

Robert
Robert
President, Construction Industry

Response Time Exceeds Expectations!

The response time from Reliable Information Technology is over the top… when I go down, I need to be up and running fast. RIT always responds promptly and provides me with solutions, not excuses. Bigger firms I have worked with in the past forget who you are. Sid's team gives me personalized service that is vital to the success of our business. RIT Company understands the unique demands I have from a technology standpoint. It sets them apart from the rest. Please note, I am not a relative nor have I been paid to provide this feedback. I've been with them for about 15 years and believe that its people that make an organization successful. Reliable Information Technology has the type of people I want to be my partners!

Thomas
Thomas
Printing Industry

RIT Never Leaves us Hanging

The biggest benefit of moving our company to RIT has been their availability. All their employees are very friendly and accommodating to our needs. They put in the extra effort to make us understand what they are doing and why they are doing it, with the end goal of less interruptions to our business. RIT will not let you down - they work on a problem until it is fixed and I never have to worry if they forgot about me.

Susan
Susan
Controller, Auto Industry

Operable Computer Network with Minimal Down Time

I know when I contact Reliable Information Technology that my problems/concerns will be addressed promptly. They know that my calls are usually of an urgent nature and that my business is dependent on a safe, operable computer network with minimal down time. While I have had little experience with other IT firms to compare RIT against, I can't imagine any other firm caring more about me and our business.

Dan
Dan
Pest Management

Reliable Information Technology Allows Us To Focus On What We Do Best

Although we are a technology company, we specialize in accounting software - not hardware and networking. We can waste a lot of time working on computers in areas that are not our expertise. Using Reliable Information Technology allows us to work on what we know best, and have a cost-effective answer to our miscellaneous computer issues. We appreciate their flexibility in letting us do what we can. They do want we either cannot do, or simply do not have the time to do. Try Reliable Information Technology. We have, and we are glad we did.

Michael
Michael
Accounting Software

Provides Peace of Mind That Our Technology is Sound!

Having a trusted partner who provides honest feedback gives us peace of mind that our technology is sound. With Reliable Information Technology we have a reliable vendor we can turn to anytime for support, on projects both big and small. I know that they will guide us to the best solution and are even willing to let us know if some tasks would be better-suited for another vendor. They give sound technical advice at a reasonable cost. Technology is crucial to every business, and having a trusted partner is the key to success. I know I can turn to RIT for anything at pretty much any hour, and they will respond quickly with honest and dependable feedback.

Larry
Larry
Non-Profit

Quick and Efficient Response

Reliable Information Technology has always responded quickly and efficiently whenever I have had a computer emergency. Some of the biggest benefits they provide are the response time and the fact that all available options are discussed when resolving a problem or performing an upgrade. If you are looking for a reliable computer company, I would suggest that you call Reliable Information Technology.

David
David
Attorney, Legal Industry

RIT, with its highly skilled staff, has been a great fit for our small business.

They really care about their clients and go above and beyond to understand our business needs. The help desk is prompt in responding to any issues we encounter, and all of the people there are professional and knowledgeable. They are also very nice! Their reasonable monthly fee is worth every penny. I feel we are valued as a client and I trust Greg, Eaton, and the whole staff with our IT needs.

Elizabeth
Elizabeth
Vice President of Operations, Insurance Agency

I can focus on growing my business again

RIT is a very resourceful and detail oriented solution for our business. We used to maintain our own systems, from the workstation level all the way through the network. Sid and his team were able to provide me solutions catered to fit my exact needs, which allowed me to focus on growing my business once again

Paul
Paul
Manufacturing

Our System is Much More Reliable

The biggest difference for us has been getting rid of the microwave internet access that had been bogging down our business. Our system is much more reliable now, and RIT had the connections to make this happen. ​After having the same IT person for over 20 years, I was very nervous about switching over and how it would affect us. Thanks to Sid and his team we didn't skip a beat, and many of our processes have even improved. If you're on the fence, go with RIT!

Jim
Jim
President, Plant Nursery

Stop phishing URLs and malicious domains before they reach your employees

A single clicked phishing link can compromise credentials, exfiltrate data, and trigger a breach investigation that costs 10x more than a year of managed DNS filtering. RIT's triple-layer architecture - SonicWall content filtering, Cytracom ControlOne DNS security, and Bitdefender endpoint web protection - blocks threats at the network, DNS, and device level simultaneously across 1,000+ managed endpoints. The 15-minute free assessment identifies unprotected devices, misconfigured filtering rules, and DNS security gaps. Month-to-month terms, no contracts, 99.9% uptime SLA.

DNS filtering and content filtering FAQ

Answers to common DNS filtering, content filtering, and secure web gateway questions.

Still have questions? Contact us
What is DNS filtering and how does it protect a business?

DNS filtering blocks access to malicious or unwanted websites at the domain name resolution layer - before a connection is ever established. When an employee clicks a phishing link, the DNS filter intercepts the domain lookup and returns a block page instead of loading the threat. RIT deploys Cytracom ControlOne for cloud-based DNS filtering across all managed endpoints.

What is the difference between DNS filtering and content filtering?

DNS filtering blocks entire domains at the resolution layer, while content filtering inspects and categorizes actual web page content and URLs in real time. DNS filtering is faster and lighter - it stops known-bad domains before a connection starts. Content filtering through SonicWall adds deeper inspection, blocking specific page categories and application behaviors within allowed sites.

What is a secure web gateway?

A secure web gateway is the enforcement point between internal users and the internet that combines DNS filtering, content filtering, SSL/TLS inspection, and malware scanning into a single security layer. RIT's gateway architecture layers SonicWall firewall inspection with Cytracom ControlOne DNS security and Bitdefender endpoint web protection - a triple-layer approach.

How does DNS filtering work for remote employees?

Cytracom ControlOne delivers cloud-based DNS filtering that follows the device regardless of network location. Remote employees receive the same DNS protection on a home network or public Wi-Fi as they would behind the office SonicWall firewall. Microsoft Entra ID Conditional Access adds identity verification before granting resource access from any location.

Can content filtering be customized by department or role?

Yes - SonicWall content filtering policies are configured per user group, department, or device type. An accounting team can access financial portals blocked for warehouse terminals. RIT designs and manages these role-based policies, handling exception requests and monthly adjustments.

Does SSL/TLS inspection slow down internet performance?

Modern SonicWall firewalls perform DPI-SSL with minimal latency impact on business-grade connections. RIT configures inspection policies that exclude latency-sensitive categories like banking and healthcare portals while maintaining full inspection on general web traffic and unknown domains.

What happens when a legitimate website is incorrectly blocked?

Employees contact RIT's live help desk - under 15-minute average response - and an engineer evaluates the blocked URL, verifies it against threat intelligence, and adds a policy exception if appropriate. Most false-positive resolutions complete within a single support interaction (70-80% first-contact resolution rate).

How does DNS filtering differ from antivirus software?

DNS filtering blocks threats at the network/DNS layer before malicious content reaches the device. Antivirus (like Bitdefender GravityZone) scans files and processes on the endpoint after content has arrived. Both layers are necessary - DNS filtering reduces the volume of threats that antivirus must catch.

What types of websites does content filtering block?

SonicWall categorizes sites across 50+ categories including malware, phishing, gambling, adult content, peer-to-peer file sharing, unauthorized cloud storage, anonymizers, and cryptocurrency mining. RIT configures which categories to block, allow, or monitor based on each client's acceptable use policy and compliance requirements.

Is DNS filtering effective against zero-day phishing attacks?

DNS filtering catches known malicious domains immediately but may not block brand-new phishing URLs in the first minutes of a campaign. RIT's triple-layer approach compensates: Cytracom ControlOne handles DNS-level blocking, SonicWall inspects URL patterns and page content, and Bitdefender GravityZone's endpoint web protection catches zero-day phishing pages through behavioral analysis.

Does RIT require a long-term contract for DNS filtering services?

No - all managed DNS filtering and content filtering services operate month-to-month with no long-term contracts. 80+ businesses maintain the service voluntarily. Cancellation requires 30 days' notice.

How quickly can DNS filtering be deployed across an organization?

Deployment typically completes within 5 business days for organizations under 100 endpoints. The process includes network assessment, policy design, endpoint agent deployment, and a 2-week tuning period for false-positive resolution.

What compliance standards does content filtering support?

Content filtering with documented access policies and audit logs supports HIPAA, PCI DSS, FTC Safeguards Rule, and general SOC 2 readiness requirements. SonicWall provides the audit trails and Cytracom ControlOne provides DNS query logs that compliance auditors and breach investigators require.

Can DNS filtering protect BYOD (personal) devices?

Yes - Cytracom ControlOne's DNS filtering and Bitdefender GravityZone's endpoint protection extend to BYOD devices enrolled through Microsoft Intune. Corporate browsing policies apply to managed profiles on personal devices without restricting personal use on the unmanaged profile.

How much does managed DNS filtering cost?

Pricing is based on endpoint count, number of locations, and filtering complexity. RIT provides a specific quote after the free 15-minute assessment. All plans are month-to-month with no setup fees and no long-term commitment. Call 847-348-3381 or book an assessment online.

Related services that strengthen your web security posture

DNS filtering and content filtering connect directly to network security, endpoint protection, identity management, and broader managed IT services. Explore the related services that complete the picture.

Headquartered in Addison, IL - serving Chicago suburbs and nationwide

RIT Company operates from 240 E Lake St, Addison, IL - in the heart of the western Chicago suburbs. DNS filtering and content filtering services are delivered locally, with on-site support available the same day for firewall hardware and network infrastructure.

Remote DNS security management extends nationwide - Cytracom ControlOne's cloud-delivered DNS filtering and Bitdefender's endpoint web protection operate identically whether the device sits in an Elmhurst office or a remote employee's home in another state. Microsoft and CompTIA certified engineers manage every deployment, backed by a 99.9% uptime SLA and month-to-month terms.

Chicago suburbs we serve on-site

  • Addison
  • Arlington Heights
  • Bloomingdale
  • Downers Grove
  • Elk Grove Village
  • Elmhurst
  • Hoffman Estates
  • Lombard
  • Oak Brook
  • Schaumburg
  • Wheaton
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