DNS Filtering & Content Filtering Services for Business
Managed DNS security and web filtering through SonicWall and Cytracom ControlOne - protecting 1,000+ endpoints across 80+ organizations with 99.9% uptime SLA.
- 1,000+ Endpoints Protected DNS filtering and content filtering policies enforced across every managed device - on-site, remote, and mobile.
- Under 15-Min Response Live engineer answers - no phone trees, no chatbots. Browsing policy changes and threat escalations handled in minutes.
- 99.9% Uptime SLA SonicWall firewalls with high availability, Cytracom ControlOne DNS layer, and Bitdefender endpoint protection - triple-layered reliability.
- Month-to-Month, No Contracts Flexible managed DNS security with no lock-in. 80+ businesses stay because the service works - not because a contract forces them to.
What is DNS filtering and content filtering?
DNS filtering blocks access to dangerous or unwanted websites at the domain name system level - before a connection is ever established. When an employee clicks a phishing link or types a known-malicious URL, the DNS filter intercepts the request and returns a block page instead of loading the threat. Content filtering extends that protection by categorizing web traffic in real time - restricting access to specific site categories (gambling, adult content, file-sharing) based on role, department, or company policy.
Together, DNS filtering and content filtering form the first layer of a secure web gateway - the enforcement point between internal users and the open internet. SonicWall firewalls handle content filtering, application control, and intrusion prevention at the network perimeter. Cytracom ControlOne adds DNS-layer filtering with Zero Trust network access, verifying device identity and user context before allowing any connection. Bitdefender GravityZone provides a third layer at the endpoint, blocking web-borne threats that bypass network controls - including encrypted payloads and zero-day phishing URLs.
The distinction between DNS filtering and traditional URL blacklists matters: blacklists are static and reactive, while DNS filtering leverages real-time threat intelligence feeds that update continuously. A managed DNS filtering service like the one RIT delivers across 1,000+ endpoints handles policy creation, exception management, threat feed updates, and incident response - removing the operational burden from internal IT teams. For businesses without a dedicated security operations center, managed DNS security and content filtering close the gap between enterprise-grade protection and small-to-midsize budgets. The current first-contact resolution rate on browsing policy and web security issues sits between 70% and 80%.
No long term contracts
Experience unparalleled IT support designed specifically for your business needs.
100+ years Hands-On Experience
Experience unparalleled IT support designed specifically for your business needs.
100% Satisfaction Guarantee
Experience unparalleled IT support designed specifically for your business needs.
Available 24/7/365
Experience unparalleled IT support designed specifically for your business needs.
Industries protected by managed DNS filtering
Browsing risks and compliance requirements vary by industry. These are the verticals we protect most often:
DNS security and web filtering services built for business
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DNS Filtering
DNS filtering intercepts malicious domain requests before any connection reaches the network. Cytracom ControlOne enforces DNS-layer security with Zero Trust verification - every request is evaluated against real-time threat intelligence, device posture, and user identity before being allowed or blocked. The system covers on-site workstations, remote laptops, and mobile devices alike, meaning protection follows the user rather than depending on office network boundaries. Policy updates propagate across all 1,000+ managed endpoints within minutes, and RIT's engineers handle exception requests and false-positive tuning so end users never need to contact a vendor directly.
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Content Filtering
Content filtering categorizes web traffic into 50+ site categories and enforces access policies by user role, department, or device type. SonicWall firewalls perform deep packet inspection at the network edge, blocking restricted categories - gambling, adult content, peer-to-peer file sharing, unauthorized cloud storage - before traffic enters the LAN. Policies are customizable per group: an accounting department might need access to financial portals that a warehouse floor terminal does not. RIT configures, tests, and maintains these rulesets monthly, adjusting for new business requirements and emerging threat categories without requiring client-side intervention.
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Secure Web Gateway
A secure web gateway consolidates DNS filtering, content filtering, SSL/TLS inspection, and malware scanning into a single enforcement layer between users and the internet. RIT's gateway architecture combines SonicWall's application-aware firewall with Cytracom ControlOne's cloud-delivered DNS security - creating a dual-layer gateway that inspects traffic at both the network perimeter and the DNS resolution layer. This architecture eliminates the single-point-of-failure risk inherent in gateway-only or DNS-only approaches. Bitdefender GravityZone adds endpoint-level web threat protection as a third verification layer, catching threats that evade network-level inspection.
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Web Application Filtering
Web application filtering goes beyond URL blocking to control specific application behaviors within allowed websites. SonicWall's application control engine identifies and restricts thousands of web applications - blocking unauthorized file uploads to personal cloud storage, restricting social media posting while allowing read access, or preventing browser-based remote desktop tools that bypass VPN policies. Application-level visibility gives IT teams granular control that category-based content filtering alone cannot achieve, especially in environments where employees need partial access to platforms like Google Drive or Dropbox for legitimate work.
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SSL/TLS Inspection
Over 90% of web traffic is now encrypted, and attackers exploit that encryption to hide malware payloads, phishing pages, and command-and-control communications inside HTTPS connections. SonicWall's Deep Packet Inspection (DPI-SSL) decrypts, inspects, and re-encrypts TLS traffic in real time - exposing threats that would otherwise pass through content filters undetected. RIT configures inspection policies that balance security with privacy requirements, excluding sensitive categories like banking and healthcare portals from decryption while maintaining full visibility into general web traffic and unknown domains.
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Phishing URL Blocking
Phishing URL blocking operates across three layers simultaneously. SonicWall's content filtering engine checks URLs against continuously updated threat feeds at the firewall. Cytracom ControlOne intercepts phishing domains at the DNS layer before the browser even attempts a connection. Bitdefender GravityZone scans URLs at the endpoint level, catching zero-day phishing pages that have not yet appeared in network-level feeds. This triple-layer approach means a phishing link must evade all three detection engines to reach an employee - a significantly higher bar than any single-product deployment achieves.
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Bandwidth Management & Traffic Shaping
Unmanaged web traffic degrades performance for business-critical applications. SonicWall's bandwidth management engine prioritizes VoIP, ERP, CRM, and cloud application traffic while throttling or scheduling high-bandwidth activities like streaming video, large downloads, and software updates. Traffic shaping policies apply per-user, per-group, or per-application - ensuring that a single user streaming video does not degrade call quality for the entire office. RIT monitors bandwidth utilization through NinjaOne alerting and adjusts shaping policies quarterly based on actual traffic patterns.
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Employee Browsing Policies & Acceptable Use
Browsing policy enforcement translates an acceptable use policy from a document employees sign into technical controls they cannot bypass. SonicWall content filtering, Cytracom ControlOne DNS policies, and Microsoft Intune device restrictions work together to enforce browsing rules at the network, DNS, and device level. RIT builds policies collaboratively with each client - defining allowed and blocked categories, time-based access windows, and exception workflows - then deploys and manages enforcement across the entire endpoint fleet. Policy violations generate alerts through NinjaOne, giving management visibility without requiring manual log review.
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Remote Worker Web Security
Remote employees bypass the office firewall entirely, creating a gap that traditional content filtering cannot close. Cytracom ControlOne solves this with cloud-delivered DNS filtering tied to Zero Trust network access - verifying device identity and user credentials before allowing any connection, regardless of physical location. Bitdefender GravityZone's web threat protection layer operates directly on the endpoint, blocking malicious URLs even when the device is connected to an unmanaged home or public network. Microsoft Entra ID Conditional Access policies enforce MFA and device compliance checks before granting access to corporate resources from any location.
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Real-Time Threat Intelligence & Reporting
DNS filtering and content filtering are only as effective as the threat intelligence behind them. SonicWall's Capture Labs research team feeds continuously updated threat data into every managed firewall. Cytracom ControlOne pulls from its own cloud threat intelligence network. Bitdefender's Global Protective Network processes 30 billion+ threat queries daily. RIT consolidates reporting from all three platforms through NinjaOne, delivering monthly security summaries that show blocked threats by category, top-targeted users, policy violation trends, and bandwidth consumption - giving decision-makers actionable data instead of raw logs.
Explore How We've Helped Businesses Like Yours Thrive
Discover the tailored IT solutions that have helped other Chicagoland and Suburbs businesses streamline operations, enhance cybersecurity, and get back to focusing on growth. Don't wait until an issue arises - proactively secure your business today.
We understand small to mid businesses and they need their technology to work for them, not against them..."
Sid Rothenberg
President
How managed DNS filtering and content filtering works
01
Network & Endpoint Assessment
The engagement starts with a full environment scan - NinjaOne catalogs every device, SonicWall maps current firewall rules, and Cytracom ControlOne evaluates existing DNS configurations. The assessment identifies unprotected endpoints, misconfigured filtering rules, and unmanaged remote devices that fall outside current security controls.
02
Policy Design & Configuration
RIT engineers build DNS filtering and content filtering policies tailored to the organization's industry, compliance requirements, and operational needs. SonicWall content filtering categories, Cytracom DNS block lists, and Microsoft Intune device restrictions are configured per department and role - not as a one-size-fits-all template.
03
Deployment Across All Endpoints
Policies deploy across the full endpoint fleet - on-site workstations, remote laptops, and mobile devices. SonicWall enforces at the network perimeter, Cytracom ControlOne extends DNS protection to off-network devices, and Bitdefender GravityZone activates endpoint-level web threat blocking. Deployment typically completes within 5 business days for organizations under 100 endpoints.
04
Testing & Exception Tuning
A 2-week tuning period follows deployment. RIT monitors for false positives - legitimate business sites incorrectly blocked - and adjusts category overrides and DNS allow-lists. Employees report issues through the live help desk (under 15-minute response), and engineers resolve exceptions without disrupting security posture.
05
Continuous Monitoring & Threat Response
NinjaOne aggregates alerts from SonicWall, Cytracom ControlOne, and Bitdefender into a single monitoring dashboard. Blocked threat volumes, policy violations, and bandwidth anomalies trigger automated alerts. RIT engineers investigate and respond to escalations - identifying targeted phishing campaigns, compromised credentials, or shadow IT activity.
06
Monthly Reporting & Policy Review
Monthly reports summarize blocked threats by category, top policy violations, bandwidth trends, and security posture changes. RIT reviews findings with each client and recommends policy adjustments - adding newly identified threat categories, modifying access rules for new departments, or tightening controls based on incident patterns.
Platforms powering DNS filtering and content filtering
| Platform | Role in DNS Filtering & Content Filtering |
|---|---|
| SonicWall Firewalls | Network-perimeter content filtering, application control, intrusion prevention (IPS), SSL/TLS deep packet inspection, bandwidth management, and threat feed enforcement. Primary hardware layer for all on-site web filtering. |
| Cytracom ControlOne | Cloud-delivered DNS filtering with Zero Trust network access. Extends DNS security to remote and mobile devices outside the office firewall. Verifies device posture and user identity before allowing connections. |
| Bitdefender GravityZone | Endpoint-level web threat protection - blocks phishing URLs, malicious downloads, and zero-day web threats directly on the device. NGAV, EDR/XDR, and MDR provide layered detection beyond network-level filtering. |
| NinjaOne | Centralized monitoring, alerting, and reporting across all web security layers. Aggregates SonicWall, Cytracom, and Bitdefender data into a single dashboard. Automates policy deployment and compliance tracking. |
| Microsoft Entra ID | Identity-based Conditional Access policies enforce MFA and device compliance before granting access to corporate resources. Integrates with Cytracom ControlOne for Zero Trust identity verification. |
| Microsoft Intune | Device-level browsing policy enforcement - restricts browser configurations, blocks unapproved applications, and enforces compliance baselines on both company-owned and BYOD devices. |
Why growing businesses choose RIT for DNS security
Triple-Layer DNS and Web Filtering Architecture
Most providers deploy a single filtering tool and call it done. RIT's architecture stacks SonicWall content filtering at the network perimeter, Cytracom ControlOne DNS filtering in the cloud, and Bitdefender GravityZone web protection at the endpoint - three independent detection engines that a phishing URL or malicious domain must evade simultaneously to reach a user.
Protection That Follows Remote Workers
Office-only filtering leaves remote employees unprotected the moment they leave the building. Cytracom ControlOne's cloud-delivered DNS security and Bitdefender's endpoint web protection travel with every managed device - enforcing the same browsing policies on a home network in Schaumburg, a hotel in Denver, or a coffee shop in Dallas.
Under 15-Minute Live Engineer Response
Browsing policy changes, false-positive escalations, and threat investigations reach a certified engineer in under 15 minutes - no phone trees, no chatbots, no ticket queues. The current first-contact resolution rate runs between 70% and 80%, meaning most issues resolve in a single interaction.
Month-to-Month Managed Service - No Contracts
Every DNS filtering and content filtering engagement operates month-to-month with no long-term commitment. 80+ businesses across 1,000+ endpoints continue the service because the protection works - not because a contract obligates them. Cancellation requires 30 days' notice, not a legal negotiation.
Microsoft + CompTIA Certified Engineering Team
Microsoft and CompTIA certifications validate the engineering team's expertise across Entra ID Conditional Access, Intune device management, SonicWall firewall administration, and endpoint security platforms. Certified engineers design, deploy, and maintain every filtering policy - no outsourced help desks, no unvetted subcontractors.
Trusted by businesses that depend on secure, reliable networks
Google Reviews
Stop phishing URLs and malicious domains before they reach your employees
A single clicked phishing link can compromise credentials, exfiltrate data, and trigger a breach investigation that costs 10x more than a year of managed DNS filtering. RIT's triple-layer architecture - SonicWall content filtering, Cytracom ControlOne DNS security, and Bitdefender endpoint web protection - blocks threats at the network, DNS, and device level simultaneously across 1,000+ managed endpoints. The 15-minute free assessment identifies unprotected devices, misconfigured filtering rules, and DNS security gaps. Month-to-month terms, no contracts, 99.9% uptime SLA.
DNS filtering and content filtering FAQ
Answers to common DNS filtering, content filtering, and secure web gateway questions.
Still have questions? Contact us- What is DNS filtering and how does it protect a business?
DNS filtering blocks access to malicious or unwanted websites at the domain name resolution layer - before a connection is ever established. When an employee clicks a phishing link, the DNS filter intercepts the domain lookup and returns a block page instead of loading the threat. RIT deploys Cytracom ControlOne for cloud-based DNS filtering across all managed endpoints.
- What is the difference between DNS filtering and content filtering?
DNS filtering blocks entire domains at the resolution layer, while content filtering inspects and categorizes actual web page content and URLs in real time. DNS filtering is faster and lighter - it stops known-bad domains before a connection starts. Content filtering through SonicWall adds deeper inspection, blocking specific page categories and application behaviors within allowed sites.
- What is a secure web gateway?
A secure web gateway is the enforcement point between internal users and the internet that combines DNS filtering, content filtering, SSL/TLS inspection, and malware scanning into a single security layer. RIT's gateway architecture layers SonicWall firewall inspection with Cytracom ControlOne DNS security and Bitdefender endpoint web protection - a triple-layer approach.
- How does DNS filtering work for remote employees?
Cytracom ControlOne delivers cloud-based DNS filtering that follows the device regardless of network location. Remote employees receive the same DNS protection on a home network or public Wi-Fi as they would behind the office SonicWall firewall. Microsoft Entra ID Conditional Access adds identity verification before granting resource access from any location.
- Can content filtering be customized by department or role?
Yes - SonicWall content filtering policies are configured per user group, department, or device type. An accounting team can access financial portals blocked for warehouse terminals. RIT designs and manages these role-based policies, handling exception requests and monthly adjustments.
- Does SSL/TLS inspection slow down internet performance?
Modern SonicWall firewalls perform DPI-SSL with minimal latency impact on business-grade connections. RIT configures inspection policies that exclude latency-sensitive categories like banking and healthcare portals while maintaining full inspection on general web traffic and unknown domains.
- What happens when a legitimate website is incorrectly blocked?
Employees contact RIT's live help desk - under 15-minute average response - and an engineer evaluates the blocked URL, verifies it against threat intelligence, and adds a policy exception if appropriate. Most false-positive resolutions complete within a single support interaction (70-80% first-contact resolution rate).
- How does DNS filtering differ from antivirus software?
DNS filtering blocks threats at the network/DNS layer before malicious content reaches the device. Antivirus (like Bitdefender GravityZone) scans files and processes on the endpoint after content has arrived. Both layers are necessary - DNS filtering reduces the volume of threats that antivirus must catch.
- What types of websites does content filtering block?
SonicWall categorizes sites across 50+ categories including malware, phishing, gambling, adult content, peer-to-peer file sharing, unauthorized cloud storage, anonymizers, and cryptocurrency mining. RIT configures which categories to block, allow, or monitor based on each client's acceptable use policy and compliance requirements.
- Is DNS filtering effective against zero-day phishing attacks?
DNS filtering catches known malicious domains immediately but may not block brand-new phishing URLs in the first minutes of a campaign. RIT's triple-layer approach compensates: Cytracom ControlOne handles DNS-level blocking, SonicWall inspects URL patterns and page content, and Bitdefender GravityZone's endpoint web protection catches zero-day phishing pages through behavioral analysis.
- Does RIT require a long-term contract for DNS filtering services?
No - all managed DNS filtering and content filtering services operate month-to-month with no long-term contracts. 80+ businesses maintain the service voluntarily. Cancellation requires 30 days' notice.
- How quickly can DNS filtering be deployed across an organization?
Deployment typically completes within 5 business days for organizations under 100 endpoints. The process includes network assessment, policy design, endpoint agent deployment, and a 2-week tuning period for false-positive resolution.
- What compliance standards does content filtering support?
Content filtering with documented access policies and audit logs supports HIPAA, PCI DSS, FTC Safeguards Rule, and general SOC 2 readiness requirements. SonicWall provides the audit trails and Cytracom ControlOne provides DNS query logs that compliance auditors and breach investigators require.
- Can DNS filtering protect BYOD (personal) devices?
Yes - Cytracom ControlOne's DNS filtering and Bitdefender GravityZone's endpoint protection extend to BYOD devices enrolled through Microsoft Intune. Corporate browsing policies apply to managed profiles on personal devices without restricting personal use on the unmanaged profile.
- How much does managed DNS filtering cost?
Pricing is based on endpoint count, number of locations, and filtering complexity. RIT provides a specific quote after the free 15-minute assessment. All plans are month-to-month with no setup fees and no long-term commitment. Call 847-348-3381 or book an assessment online.
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Headquartered in Addison, IL - serving Chicago suburbs and nationwide
RIT Company operates from 240 E Lake St, Addison, IL - in the heart of the western Chicago suburbs. DNS filtering and content filtering services are delivered locally, with on-site support available the same day for firewall hardware and network infrastructure.
Remote DNS security management extends nationwide - Cytracom ControlOne's cloud-delivered DNS filtering and Bitdefender's endpoint web protection operate identically whether the device sits in an Elmhurst office or a remote employee's home in another state. Microsoft and CompTIA certified engineers manage every deployment, backed by a 99.9% uptime SLA and month-to-month terms.
Chicago suburbs we serve on-site
- Addison
- Arlington Heights
- Bloomingdale
- Downers Grove
- Elk Grove Village
- Elmhurst
- Hoffman Estates
- Lombard
- Oak Brook
- Schaumburg
- Wheaton
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